Norris Family Home Care SMS Program

Terms and Condition

By accessing and using the Norris Family Home Care website and services, you agree to comply with and be bound by these Terms of Service. These terms govern your use of our website, care services, and communication channels, including SMS notifications.

1. Description of SMS Use Cases

By providing your phone number and opting in, you agree to receive SMS messages from Norris Family Home Care, which may include:

Appointment confirmations and reminders
Care schedule updates and service notifications
Caregiver arrival updates
Customer support communications

Message frequency may vary depending on your service needs and interactions.

2. Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP to any message.
After opting out, you will no longer receive SMS messages unless you opt in again.

For assistance, reply HELP or contact us using the information below.

3. Customer Support Contact

If you have questions or need assistance, please contact Norris Family Home Care:

Phone: 📞 858 943 0459
Email: 📧 norris@norrisfamilyhomecare.com
Website: https://norrisfamilyhomecare.com/

4. Message & Data Rate Disclosure

Message and data rates may apply depending on your mobile carrier and service plan.
Norris Family Home Care is not responsible for any charges incurred from your mobile provider.

5. Carrier Liability Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.
Message delivery depends on your carrier and network availability.

6. Age Restriction (18+)

You must be at least 18 years old to use this website and request services or opt into SMS communications.
By using our services, you confirm that you meet this requirement.

7. Care Services Disclaimer

Norris Family Home Care provides non-emergency home care services.
Our services are not intended to replace professional medical advice, diagnosis, or treatment.

In case of a medical emergency, please call 911 or contact a licensed healthcare provider immediately.

8. Limitation of Liability

Norris Family Home Care is not liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
While we strive to provide high-quality care, outcomes may vary depending on

individual circumstances.

9. Link to Privacy Policy

Your use of our website and services is also governed by our Privacy Policy.
please read our Privacy Policy

👉 Privacy Policy: https://norrisfamilyhomecare.com/privacy-policy